Frequently Asked Quesions

  1. What types of events do you cater to?

  - We provide rentals for birthdays, weddings, corporate events, baby showers, and more.  

    2. Booking and Payment

     How do I book your services?

  - You can call us, email us, or use the contact form on our website to reserve your rentals.  

   What forms of payment do you accept?

  - We accept cash, checks, cash app, debit & credit card  3.3 %  processing fee.

   Is a deposit required?

  - Yes, a  deposit is required to secure your booking. Deposit is based on client purchases.

  3. Delivery and Setup

  - Do you set up the rentals? 

  - Yes, we provide setup services for specific items like tents, tables, and chairs.  

   When will you deliver and pick up the items?

  - Delivery and pickup times will be arranged based on your event schedule.

     drop off is a day before or the day of the event , pick up is the day after the event. 

    Is there a delivery fee?

  - A delivery fee may apply depending on the location.  

   4. Policies

What happens if an item is damaged during my event? 

  - Customers are responsible for damages and will be charged the repair or replacement cost. 

  What is your cancellation policy?

 - Non refundable deposit if cancel

   Is there a Rental Agreement? 

   Yes, A rental agreement will be completed and signed at the time the deposit is made.

   Can I make changes to my order after booking?

  - Yes, changes can be made up to 5 days  before the event.  

 5. Product-Specific Questions

  Do you offer themed decorations?

 - Yes, we have a variety of themed rental options—let us know your vision!  

  6. Special Requests

Can you provide custom setups or decorations?

  - Yes, we’re happy to work with you to create a custom event setup.